Thank you for choosing Malgeum.my for your shopping!

We're here to help if your purchase doesn't meet your expectations.

Refund Policy

• A full refund will be provided for items that are unavailable or out of stock.

• If your refund is approved, it will be processed back to your original payment method.

• Please note that the item’s outer packaging is meant to protect the contents inside. Refunds or claims related to damage on the outer packaging will not be accepted.

• Refunds are only available for the original transaction unless the official order is cancelled or discontinued.

• A “full refund” refers to the total amount we receive, not including any fees from third-party platforms. Buyers are responsible for any transaction fees from third parties.

• Buyers must take a detailed video of the unboxing process upon receiving the package as proof of its condition.

Refund Requests Will Not Be Accepted If:

• Damage or issues arise after the package has been delivered.

• There are differences in color, fabric, or other quality aspects.

• You are dissatisfied with the item due to personal preferences, such as improper fit or changing your mind after receving the item.